Find answers to your questions

Orders can be placed via the vetpharmaeu.com website. In exceptional situations, we offer the option of placing an order by e-mail sklep@vetpharma.eu

The order can be paid by quick transfer, BLIK, payment card, bank transfer.

We ship goods only within Poland. Shipping abroad is not possible.

Yes, free shipping is possible for orders over PLN 300.

We offer shipping via Inpost courier and DHL courier. You can also collect your order at a selected Inpost parcel locker.

Maximum order processing time is 4 business days.

Returns are possible within 14 days from the date of receipt of the order.

The expiry date of each product is indicated on its packaging.

It depends on the individual needs of the animal and its lifestyle. We recommend a blood test to diagnose what nutrients your pet is lacking. If there are no deficiencies, it is not necessary to use dietary supplements.